Studio Visit
Visiting Santa Fe, NM? Email to book a shop in person with Rhiannon at the studio.
Local pick up options are available for those clients in Santa Fe. Please select this option on your check-out form in webshop.
Business correspondence hours are Monday thru Friday 12 till 5pm.
Info@rhiannongriego.com
Returns
We want our clients to be happy with their one of a kind artwork & wearable artwork. Due to the nature of this small, handmade business terms are below.
Returns are accepted and given as store credit to be used within 3 months of purchase date. Exchanges are offered for equal value or higher merchandise in the form of store credit. If you do not use store credit within 3 months, it is void. Please contact to discuss. Clients to pay shipping to & from for returns.
Commissions, made to order & sale items are final sale, no exchanges permitted. By purchasing from my website, you agree to policy above.
Commission Work
Please email info@rhiannongriego.com for commissions.
Ethos
Rhiannon would also like to express the importance of artisanal objects in an industrialized society. It is a value to the artist to educate clients on the entire meticulous process of weaving and a value to source the finest of materials to design these works of art. Every beautiful item you order comes directly from the artist's hands. Each garment requires minimum 50 hours, all objects of art are made in her studio and are priced accordingly. Rhiannon’s education is in Wabi-Sabi design and this is what draws clients to the work, please keep in mind no two garments or patterns will ever be identical. Thank you for all your considerations with the work.
Shipping
Worldwide shipping is available. If you do not note your country on the check-out, please email and you will be accommodated. If your item is a gift with a time sensitivity, please state so in the order form and we will do our best to accommodate. Orders may take up to 1.5 weeks to ship. Orders ship with Fed Ex. Packages over $500 require signature confirmation. We are not responsible for lost or damaged packages. All packages sent with tracking information in confirmation email.. Please note if you order multiple items, additional shipping cost will occur.
Woven Care
All of our work is handmade on a floor loom. We recommend hand-wash or dry-clean only. Due to the lack of facilities, we do not wash garments prior to shipping. All garments will need to be washed in order to soften. Like a good pair of shoes, they will be to be broken in with lots of wear and a few washes. Cotton capes are machine washable, tumble low in dryer.
Trade
A trade program for accredited & licensed Interior Designers is available with application approval. Please email info@rhiannongriego.com along with your design credentials to be approved and you will be provided with your personalized discount code.